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Does My Website Need an Accessibility Statement?

Accessibility statements are not just for large organizations. Many US-facing websites publish them to reduce compliance risk, improve trust, and provide a clear contact path for accessibility issues.

This guide explains accessibility statements from a practical website-owner perspective. Informational only — not legal advice.

1. What an accessibility statement is

An accessibility statement explains your commitment to making your website usable by people with disabilities. It usually outlines your accessibility goals and provides a way for users to report problems.

2. Why websites publish accessibility statements

Many websites publish accessibility statements as a proactive step. They help demonstrate good-faith efforts, reduce legal and compliance risk, and show users that accessibility concerns are taken seriously.

3. When accessibility language is most expected

Accessibility expectations are higher for:

4. What most accessibility statements include

While wording varies, most statements reference accessibility standards (often WCAG), explain ongoing efforts, and provide a contact method for reporting access issues.

Websites with vs without accessibility statements

Websites with statements

  • Clear accessibility commitment
  • Contact path for issues
  • Stronger trust signals
  • Lower compliance-review risk

Websites without statements

  • No accessibility guidance
  • Users unsure how to report issues
  • Higher audit scrutiny
  • Frequent compliance scan flags

Even a basic accessibility statement can significantly improve clarity and trust.

Related US website compliance & lawsuit risk guides

Frequently asked questions about accessibility statements

Does my website legally need an accessibility statement?
Not all sites have the same obligations, but many publish one to reduce risk and demonstrate accessibility awareness.
What should an accessibility statement include?
A description of accessibility goals, reference to standards like WCAG, and a contact method for reporting issues.
Can missing accessibility language affect ad approval?
Yes. Missing accessibility statements are often flagged during compliance and trust reviews.
Is this legal advice?
No. This page is informational only.

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